Customer Success Manager (M/F)

Job Description :

Adrenalead, a Lyon-based MarTech start-up founded in 2018, has launched the first Web Push Notifications marketing platform with a publicity network of over 10M subscribers.
Adrenalead offers new alternatives for winning and retaining customers in an ever-changing digital advertising market.
Combining an audience accessible in real time and a proprietary technology, our marketing platform enables e-tailers and retailers to design and distribute web notification campaigns on computers or mobile phones to their users. In addition to allowing brands to regain control of their audience, the platform offers a full suite of audience extension solutions. Any brand can now reach a wider audience in real time.
Our technology respects the General Data Protection Regulation and is the first display format to comply with privacy by design.

The Adrenalead adventure continues to grow on the French market but also internationally and is looking for a nugget "Customer Success Manager M/F" to join the #PushTeam.

Join us and become part of a dynamic, caring, ambitious team, guided by an approach of excellence and a strong results-oriented culture.

Full time

Your scope of activity within Adrenalead

As a Customer Success Manager, your main mission is to support clients in the implementation of Adrenalead solutions and the optimisation of their marketing campaigns on Adrenalead's own formats.

In close collaboration with the Sales, Production and Technical departments, you will be the reference contact for customers for the deployment and optimisation of solutions and will be responsible for the following tasks

Account Management :

Traffic Management :

Statistical monitoring & weekly reporting

The tasks may change according to the company's needs.

Profile sought

With a BTS or DUT (vocational training certificate) with a focus on sales and marketing, ideally you have a first successful experience in a digital agency, an advertising agency or an affiliation platform.

You are rigorous, organised and able to manage several projects at the same time.

You have a good statistical analysis capacity and already have some knowledge of web tracking (tagging plan, conversion tracking.)

You have excellent interpersonal skills and know how to establish a relationship of trust with your client contacts and partner agencies.

In addition to a mastered know-how, we are looking for a serious person who is determined to participate in the success of our projects and the development of Adrenalead to make it a recognised player in its market. You have excellent interpersonal skills and know how to establish a relationship of trust with your internal and external contacts.

If you share our taste for challenge and the desire to help a future tech nugget emerge in a human-sized team, send us your CV and cover letter.
Full-time job, permanent contract

To be filled as soon as possible.
Position based in Lyon


I apply by sending my CV and cover letter to: contact[a]